Heidi provides exemplary leadership to the Business Center team. She not only goes above and beyond to make sure we have the skills we need to do our job, she does it with grace and genuine Coug spirit. We at the Business Center thrive because of her. During this unprecedented pandemic she has raised our spirits, supported and encouraged us with confidence and positivity. She has been more than I could ever ask for in a leader and a mentor and her hardwork and dedication should not go unnoticed.